Posted on: May 9, 2017

Flood InformationUpdate - Disaster Assistance

[Added May 10, 9:50am]

 Tips for safety near floodwaters, preparing effective sandbags:

[Added May 9] Residents seeking information about Disaster Financial Assistance related to damage from flooding, please visit

For updates on flood response and recovery, such as evacuation orders, road closures, sandbag and sand pickup locations, and emergency contacts, visit Sign up on e-Subscribe to get updates emailed directly to you.

The Central Okanagan Emergency Operations Centre (EOC)

In the event of an emergency in the Central Okanagan (City of Kelowna, City of West Kelowna, District of Lake Country, District of Peachland, Westbank First Nation and Regional District of Central Okanagan), the EOC is the primary source to deliver official information to the public and the media. In an emergency situation, updates will be posted as they become available.

If a major emergency such as forest fire, flood, airplane crash or other catastrophes occur, the Central Okanagan Emergency Operations Centre (EOC) will be activated. The Emergency Operations Centre is the physical location where representatives come together during an emergency to coordinate response and recovery actions and resources, acting in a support role to emergency response personnel in the field. It is the operations center where coordination and management decisions are facilitated, and where all official communications regarding the emergency will originate.

The EOC and the region’s Emergency Plan is coordinated by the City of Kelowna Fire Department and the EOC is staffed during emergencies with trained personnel from Lake Country, Kelowna, West Kelowna, Peachland, Westbank First Nation and Regional District of Central Okanagan.

Officials from each local government, including the Regional District, RCMP, fire departments, BC Ambulance, Interior Health, School District 23, public works, transportation, communications and Emergency Support Services (ESS) volunteers meet and practice the plan regularly. The Plan also provides guidelines for recovery operations after any emergency or disaster ends.

Anyone noticing a potential problem or a flooding concern is asked to call the Kelowna Fire Department at 250-469-8801.