Reminder to all WFN residents and businesses that normally receive a utility invoice via mail, that you are responsible for ensuring your utilities account is up to date with payments due on January 31, 2025. Normally the Oct 1, 2024 – Dec 31, 2024 billing cycle invoices would have been mailed by December 13, 2024, however due to the postal strike we've been unable to do so. The previous invoice amount can be used as a reference for payment.
Customers subscribed to eBilling should have received their invoices for the Oct 1, 2024 – Dec 31, 2024 billing cycle on December 12, 2024 via email.
WFN encourages everyone to sign up for eBilling to avoid delays in the future. You can sign up for this option in your eService account which will allow you to view your future invoices online where you can choose to receive your invoice in the mail or via email in the future.
Sign up information for an eService account can be found here https://online.wfn.ca/Link-Register This account will allow you to review your Utility and Taxation accounts online.
If there’s uncertainty of the amount owed, if you need some additional support, or to make a payment by phone, please contact WFN Utilities at (250) 707-3332.
Please note that WFN offices will be closed from December 23, 2024 and reopened on January 6, 2025.
Wishing everyone a safe and happy season,
Westbank First Nation Utilities department