The West Kelowna Urgent and Primary Care Centre (WK UPCC) will open October 5, 2020. The centre is designed to improve the quality of primary care services for people living on Westbank First Nation lands, in West Kelowna, and Peachland, by improving the access to primary care that includes urgent primary care services required within 12-24 hours, and by providing ongoing longitudinal primary care for underserved populations in the area. As Urgent and Primary Care Centres are designed to address the unique needs of each community, the WK UPCC will support targeted populations with access to ongoing primary care, and deliver drop-in urgent primary care services for the general public in the evenings/weekends and holidays. This was announced to the general public by Minister Adrian Dix on September 11, 2020. (See full West Kelowna UPCC Announcement here)

The centre is located at 2484 Main St., and will initially be open Monday to Friday from 4:30- 8:30pm. Urgent and episodic primary care services will be available to the general public who are unable to access care through their own primary care provider or are without a primary care provider.

People can self-refer for their urgent and primary care needs, and can access by drop- in or same day scheduled appointments by calling (250) 469-6010. The full service, including longitudinal care for target populations and urgent and episodic care on weekends, will be implemented over the next 6-8 weeks, and updates will be provided.

The team of providers at the West Kelowna Urgent and Primary Care Centre includes:

  • Nurse Practitioner
  • Family Physicians,
  • Social Workers,
  • Nurses,
  • Physiotherapists
  • Medical Office Assistants.

The WK UPCC will ensure follow up for attached patients back to their regular primary care provider. Patients wanting to be attached to a primary care provider can receive ongoing primary care from the care team and will be supported to attach to a permanent patient medical home in the community. The WK UPCC will support the network of primary care providers in the local communities by offering a reliable and effective service for their patients outside of regular practice hours that ensures continuity of care.

Source: news.gov.bc.ca/releases