The above map indicates the ownership of the various roads on WFN Lands. Report a pothole by contacting the appropriate organization as listed below.

Red roads (MOTI):

  • Contact Ministry of Transportation and Infrastructure (MOTI) at (250) 387-3198 who will have it repaired by AIM Roads.
  • Or contact AIM Roads at 1-866-222-4204 or submit detailed information here. It will serve as a report record in the event the road repair is not made in a timely manner.
  •  For William R. Bennett Bridge, call Protrans at 1-888-769-2925.

Green roads (WFN):

  • Contact WFN Public Works at (250) 707-0493 and they manage it directly.
  • Or report an issue online here.

Blue roads (City of West Kelowna):

  • Contact City of West Kelowna Roads Department. Report a maintenance issue to the Roads Department by submitting a service request here
  • Office hours are 7:30 a.m. to 3:30 p.m. Monday to Friday, excluding holidays. After hours, call AEL Road Maintenance at 1-866-353-3136
  • AEL has a 5-year fixed rate contract with West Kelowna, so any budget overrun is absorbed by AEL, not the City.

Yellow roads (WFN):

  • Developers for these private strata-like communities on WFN lands manage it directly with maintenance agreements with contracted assistance.

Vehicle Damages:

  • If you sustain vehicle damage from an unrepaired pothole, click here to gather required information to make a claim for your damages.